Privacy Policy

QuickGoaTaxi – Privacy Policy

Last updated: 20/11/2025

1. Introduction
Welcome to QuickGoaTaxi ("we", "us", "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website (quickgoataxi.in) and book taxi services with us.

2. Information We Collect
We may collect the following types of information:

  • Personal information: Name, phone number, email address (if provided), and any other contact details you give us during booking.

  • Location data: Pickup and drop-off locations, GPS coordinates (if required), trip history.

  • Payment data: If you pay online payment method, transaction details.

  • Device & usage data: IP address, browser type, device type, how you use our website (for analytics).

3. How We Use Your Information
We use your information for:

  • Confirming and managing your taxi bookings.

  • Communicating with you about your ride (SMS, email, or call).

  • Calculating fares, billing, and refunds.

  • Improving our services and customer experience.

  • Analyzing usage patterns (analytics) to optimize our website and operations.

  • Fraud prevention and safety (verifying bookings, driver matching).

4. Data Sharing & Third Parties
We may share your information with:

  • Drivers / Taxi Operators: To coordinate pick-up, drop-off, and trip details.

  • Payment Processors: For handling online payments.

  • Analytics Providers: For improving service quality (but data shared will be limited / anonymised).

  • Legal / Regulatory Authorities: If required by law or in response to a legal request.

5. Data Retention
We will retain your personal trip data for as long as necessary for business or regulatory purposes (for instance, for dispute resolution, accounting, safety). After that, we'll securely delete or anonymize it.

6. Security
We implement reasonable technical and organizational measures to protect your data (secure servers, encryption, access controls), but no system is 100% secure — please be aware of that risk.

7. Your Rights
Depending on applicable laws (including the Digital Personal Data Protection Act, 2023 in India) Wikipedia, you may have rights like:

  • Accessing your data

  • Correcting / updating your data

  • Requesting deletion (where possible)

  • Withdrawing consent (for certain processing)

8. Cookies
We use cookies / similar tracking technologies on our website for:

  • Essential site functions (booking, navigation)

  • Analytics (understanding how users use the site)

  • Marketing (only if you’ve opted in / where applicable)

9. Changes to the Policy
We may update this Privacy Policy from time to time. When we do, we will post the new version on our website with an updated “Last Updated” date.

10. Contact Us
If you have any questions about this policy or your data, you can contact us at:

  • Email: qucikgoataxi@gmail.com

  • Phone: +91 95798 90491

  • Address:  Goa, India